Tutorial

1. I lost my password, what should I do?

Go to the login page and click ‘Forgot Password’.

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2. How can I change my password?

Select ‘Account Settings’ in the menu.
Click ‘Change Password’.

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3. How do I upload a profile image?

Select ‘Account Settings’ in the menu. Click ‘Upload’.

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4. Can I get a notification when someone updates a guide I am collaborating on?

Select ‘Account Settings’ in the menu. Enable email notifications. This will also enable you to receive an email notification when someone adds you, invites you to collaborate on a guide, likes your stuff or shares your guide.

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5. I don’t want to be searchable to people I don’t know.

Select ‘Account Settings’ in the menu. Select ‘Friends’ in the Privacy Settings.

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6. I don’t want my guides be searchable to people I don’t know.

Select ‘Account Settings’ in the menu. Select ‘Only your guide participants’ in the Privacy Settings.

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7. How do I add friends to my guide?

Your friends must be signed up with My Hong Kong Guide before you can add them to your guide. Click here for details.

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8. I have created a guide. How can I get it on my mobile?

The My Hong Kong Guide app will let you access all your guides. Download it here.

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9. How can I change the cover image for my guide?

Click on 'Add Cover Image' when editing your guide.

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10. Why can't I download some e-coupons?

Only a limited number of users can download the e-coupons. Once the quota is met, the e-coupon can no longer be downloaded.

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